01What this notice covers
This notice covers browsing this website and contacting RIMAU about a walkthrough, partnership or business enquiry. It does not describe processing inside an estate deployment. Product accounts, worker records and operational data require a separate agreement and privacy information before onboarding.
02Information you provide
When you email us or use the linked contact page, you may provide your name, work email, optional WhatsApp number, estate or company details and information about your enquiry. Include only what we need to respond. Do not send identity documents, sensitive worker information or confidential operational files through an initial website enquiry.
03How enquiry information is used
Enquiry information is used to understand your request, reply through the contact details you provide, arrange a walkthrough and manage the related conversation. A website enquiry does not enrol your estate in a product or authorise the processing of its operational records.
04Website technology and external destinations
Loading a website sends technical request information, such as your IP address and browser details, to the service delivering it. This website does not include advertising pixels or behavioural analytics. The contact and updates forms are previews: submission is disabled, and the website does not send or store what you type. Links to external websites are subject to those destinations’ notices and technology.
05Service providers and processing locations
Delivering a website and replying to enquiries can involve hosting, email and communication providers. Processing locations depend on those services. Before sharing estate data, ask RIMAU to explain the intended providers, access arrangements and any processing across borders for your deployment.
06Retention and security
Avoid sending information you do not want retained in an enquiry conversation. For information you have already submitted, contact us to discuss whether it is still needed and to request its deletion. A specific retention period, deletion outcome or security arrangement should be confirmed with RIMAU for the relevant service; this website does not define product-data retention.
07Access, correction and privacy requests
Email hello@rimau.ai with the subject “Privacy enquiry” to ask about information you have shared, request access, correction or deletion, or discuss withdrawing consent. Identify the enquiry and the change you want without attaching sensitive documents. Any necessary identity checks can be arranged in the response. Rights and exceptions depend on applicable law.
08Changes to this notice
We will update the date on this page when the website notice changes. Check the current notice before submitting new information. Contact hello@rimau.ai if you need clarification about a particular enquiry or product deployment.